Mark Hammerschick

Senior eCommerce Leader, Digital
Ricoh

Mark Hammerschick is the Senior Manager of Online and Channel Merchandising Digital Customer Experience at Ricoh Americas Corporation, a Technology Equipment and Services company based in Tokyo, Japan. He oversees the digital merchandising and product content management strategy and execution for the company across the US, Canadian and Latin American markets. Prior to joining Ricoh USA, he served in a variety of online merchandising and marketing leadership roles at Sears, Staples, Essendant and Follett where he developed and delivered various merchandising, product and marketing promotional programs through digital channels.

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The Customer-Centric Digital Experience

Friday, May 5th, 2017

08:35 Where Are You in Your Digital Transformation? Understanding Your Company’s Digital Needs Right Now

With a market as big as B2B, it can be tough to figure out where you fit in. The digital experience of companies runs the gamut of companies looking to expand into foreign markets, companies building mobile strategies and companies looking to onboard their very first digital executive. So where do you sit along the spectrum of digital transformation and what does that mean?