Steve Grzymkowski

Global eCommerce Director
BDI

Direct all research, planning, strategy and development of e-commerce systems, programs and services. Responsible for growing business’s e-Commerce profile and increasing e-Business market share.

Check out the incredible speaker line-up to see who will be joining Steve.

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The Customer-Centric Digital Experience

Friday, May 5th, 2017

14:30 Using Content to Build a Best in- Class and Interactive Site

It’s safe to assume your customers want to interact with you the same way they interact with their retailers. They want it to be easy, seamless and engaging. A tall order. A large part of this starts with what they see on your digital interface. What is the first thing they notice? What is the first thing they are looking for? How long did it take to get there?
• Understanding what your customers expect from their visual experience on your site
• Determining when and how to invest in upgraded graphics and video content
• Creating a bandwidth-heavy site without losing customer journey speed and patience

Looking at Internal Best Practices

Monday, June 5th, 2017

09:55 Turning Your Sales Force into Effective Business Development Executives

One of the larger challenges B2B companies face when integrating a new digital strategy is effectively communicating and onboarding its sales team into a digital process. While some sales teams see it as a nuisance to their daily tasks, others see it as a threat to their function. The solution? Empowering your sales teams to be strategic. Turn your sales teams into more than just transactional.